Frequently Asked Questions
Common Questions & Related Information About Our List
Is this a scam?
No. You can trust and depend on us to deliver exactly what we say! We are a licensed real estate agency governed by the state of Georgia. This simply means, we must adhere to state laws, in addition to ethic codes required by the Georgia Real Estate Commission. We are not a ‘fly-by-night’ random company offering useless information like other unlicensed companies claiming to offer real estate related information and/or services. We have been in business for more than 18 years and we take our 2nd chance listing service profoundly serious!
What if I call an apartment and they say it's not a 2nd chance apartment?
Most apartment communities don't consider themselves a '2nd chance' community nor do they like to be called a '2nd chance' community for various reasons. However, a small number of apartment communities do still use the term. 2nd chance is a term that used to mean that they accept previous evictions, but overtime, it has evolved, and it’s not used that often anymore, especially by apartment communities. It comes down to the RENTAL REQUIREMENTS and not the term 2nd chance. We use the term because the public still uses it to search on Google, etc. Therefore, if you call an apartment, there is NO NEED to ask them if they are a 2nd chance community. You are calling to confirm their rental requirements and to see if it fits your situation. Also, once you get the list, we have more details about calling apartments and what to do prior to applying.
What does 'flex' (Flexible) mean?
'Flex' (flexible) is a term we came up with to describe communities with flexible rental requirements. Flexible rentals don’t usually accept previous evictions, but they may accept one or more of various situations related to credit scores, bankruptcies, etc., that other apartment communities will not normally accept.
What if I call an apartment community and they never heard of your company?
Some people seem to think they should mention our company’s name when calling apartments to ask about a rental. We only research and compile apartment information for communities that have rental requirements that fit certain situations. We are not working with apartments on the list to assist with the approval process.
Do you rent out the apartments on the list?
No. We only provide the rental requirement information that can be helpful to those with certain issues that normally make it difficult to get approved for a rental.
What information is on the list?
To see what information we include on the list, click here.
Can anyone benefit from the list?
There are choices on the list for a number of situations. However, some situations will not benefit from the list. To read more, click here.
Does the apartment list tell me what units are available and the prices?
No. You will have to call the apartments you are interested in to find out prices and availability. These are things that change too often, so it cannot be added to the list for that reason. You can also go to the apartment community’s website if they have one to find out these details. We attempt to provide the websites for apartments who have one.
How accurate is the information on the list?
We make every effort to ensure the information on our list is correct. While the majority of the information is correct, sometimes the leasing agents at the same apartment community will tell you different rental requirement information. We typically call the same apartments multiple times due to this situation. If you are told something that is different than what we have on our list, ask to speak with the property manager. That being said, sometimes it can be a bit difficult to get some property managers on the phone or call you back depending on the community.
Also, it can take up to 2 months from start to finish for us to update our list. During that time, an apartment community can change management, phone numbers, and/or rental requirements. This is just the nature of the apartment industry. Although this doesn't happen for MOST of the apartments on the list, it can occur. We apologize in advance if this happens.
What if I order the list and one of the apartment listings doesn't say how old my eviction, bankruptcy, rental debt or criminal background convictions need to be?
If you come across an apartment you are interested in that doesn't have the timeframe listed, simply ask them how old it needs to be prior to applying. Sometimes, depending on the leasing agent we speak with, they may not have all the information to answer our questions in more detail.
Why do you charge a fee?
Like almost all quality products or services, we do charge (a reasonable & very low fee of $29.95) for our service. Developing and maintaining this list is a labor-intensive, time-consuming process. We must pay our workers who are making the calls because after all, they will not work for free and nor do we expect them to. The fee allows us to offer this much needed service. We hope you understand.
Can you guarantee I will get an apartment?
We cannot guarantee you will get an apartment. It is up to the apartment community to decide if they will approve you or not. Our list only provides the rental requirement information. We also do not guarantee availability of an apartment unit or if the pricing of an apartment is in your budget. As you know, there are a number of variables involved when finding the right apartment. For example, you may meet the rental requirements for an apartment on the list, but the rent may be too high. Or the rent price may be right and the rental requirements fit your situation, but they may not have anything available for the time-frame you want to move, etc.
Do you offer refunds?
Because this is not a product but a digital download, there is no way for you to return it to us. Once you have received the information, as a general rule, we do not offer refunds. However, if you have a problem with the list, please contact us FIRST and we will let you know if we can provide a refund. We are very understanding and flexible. Please note, if you did not read all the information about the service, we may not be able to offer you a refund. If you are not sure if the list will be helpful to you, please inquire with us FIRST, by clicking here.
How often do you update your list?
We update the list 2 times a year and this can take up to 3 months from start to finish for us to update our list. During that time, an apartment community can change management, phone numbers, and rental requirements. This is just the nature of the apartment industry. Although this doesn't happen for MOST of the apartments on the list, it can occur. We apologize in advance if this occurs.
Can you help find apartments for me?
We will be offering to assist with apartment hunting in the near future. However, we are not currently offering this service.
Why should I pay for information that I can find on my own?
Information is power! People (including us) will pay for information depending on what the subject matter is and/or due to how difficult and time-consuming it is to obtain if they did it on their own. Information is purchased for various reasons, but it is mainly because people want to gain knowledge and help educate themselves on matters that affect their lives. People (including us) also do it to save time, which is priceless. Time is the one thing in life we cannot pay for or get back. That being said, you can certainly call apartments to find out their rental requirements on your own.
Our 2nd Chance & 'Flexible' Apartment List Has Over 200+ Communities!
(The List Has Apartments Mainly In Dekalb & Fulton Counties. Plus Some In Clayton, Gwinnett, Rockdale & Cobb.)
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